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Blocked Account

esefadaka Member Posts: 2
Hello, recently I received payment for my freelance writing from my client. My funds were pending. Payoneer sent information asking for my identity card verification.

I provided this information and even did the hand held photo ID verification. It was uploaded successfully. When I checked my page it was written approved. When I waited for three days, my funds were still not uploaded.

I sent a message to them asking them to allow me access my funds. Next I receive a mail that my account is blocked for suspicious activities. Saying it has happened before and now again. I don't understand?

How do I access my funds. This is no way to treat customers. We are all working to earn a living.

Please I need help to resolve this issue. I can't access my account and my money. It is so unfair. After working not getting paid. My client paid me but Payoneer kept my money.

My Customer ID: 22380377


  • hamzaghz
    hamzaghz Member Posts: 1
    Hello esefadaka, i have the same problem.. my account was closed after a long standby time following receiving some funds. while i was waiting for the declined payment, the account is blocked for now and i can no more reach my money. please let me know what should I do to ecover my funds if you had any idea.

    that's really so shameful !!