Bank accounts are pending review more than 2 weeks.I can't find how to contact someone in payoneer

jgba

My Bank accounts are pending review more than 2 weeks.
I didn't receive any mail from payoneer about rejection or asking for more information
I only received the initial mail about it askin me to wait 3 days.
I also can't find a way to contact someone to ask for my particular case.
How could I add my request? In My requests section only allows me to query the blog or to publish messages like this in the community center.
Please help me. I need to make a payment or withdraw money.