Profile under review (1MO)

I received this message with my first payment:

Unfortunately, the payment could not be processed because we have not received the information that we recently requested from you.

Business Profile (under review since Oct 15)
Global payment service ques... (under review since Oct 9)

I completed all the required steps and didn't receive another email since then.

Can you help me please?
My Customer ID is 40357623

Thank you!