No Chat or Phone?

kbrinkmeier

Is this the only way to get in contact with anyone? I have recently been asked to upload a doc to verify my address, which I did and then it showed not approved. All incoming payments are pending and there is no help? Customer ID 28014635 ... Why was my document not approved?

There used to be a chat for these things, where is it? Now we really have to put all these issues out there for everyone to read in order to get in contact? not even an Email address?

Please help.