Verifying my address (while living with my father)

Hi there,

Payoneer wants me to verify my address through a document.

A few days ago, I sent a utility bill under my father's name (because I currently live with him) and it's his own house PLUS, I provided a birth certificate proving that he's my father by comparing his name on the utility bill and my name on the birth certificate.

Today, I got a message from Payoneer:

"Unfortunately, the type of document you sent does not match our request."

I don't know why they are not accepting it, it's what they want.
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