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How can i change my 2 step verification mobile number?

zaribunty Member Posts: 1
I have lost my mobile and 2 step verification sim. Sim does not register in my name.


  • zeed
    zeed Member Posts: 1
    same problem
  • teegirl
    teegirl Member Posts: 1
    I’ve this problem too was it resolved???
  • yassine_benfatah
    yassine_benfatah Member Posts: 1
    Me too. Contacted the support by my issue still insolved.
  • Martinsure
    Martinsure Member Posts: 2
    same problem . no answer from Customer support
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 598 ✭✭✭✭✭✭

    Hi community, we are sorry to hear you are having difficulty with your two-step verification. The only way to update your phone number on the account is either accessing it or contacting customer support for assistance.

    Right now, our team is dealing with an increased volume of inquiries, which unfortunately may lead to longer waits. Remember if you had difficulties contacting them through our Customer Support Center , you can also contact them on Twitter, Instagram or Facebook.

    I hope this helped, wish you a great day!