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blocked account

Thamirys Confirm Email, Member Posts: 1
edited December 2020 in Ask The Community
I've had my account blocked for days, because I got my passwords wrong, tried support and asked to reset, but it still didn't work. Then I was asked to create a new account, which I did and again there was a problem locking that other account. I tried to reset and it doesn't work, account always appears blocked, I need help.
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