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Can't receive payments from Upwork

Androtm16 Member Posts: 3
Hello. I associated my Payoner account to my Upwork account to withdraw money. Everytime I try to withdraw it says that there is an error with my Payoneer account and I should refer the case to the Payoneer support team and then my Payoneer gets disabled on Upwork.

Also, I can't find my Upwork account linked on my Funding Sources though when I did it I received an email from Payoneer saying that I was able to receive payments from Upwork. I'm in contact with Upwork people and they say everything looks good on their end. Actually, I'm using Paypal to withdraw money and it's working fine so I know the error is coming from Payoneer and not from Upwork.

So my questions are:

Why can't I receive money from upwork?

Why can't I see my upwork account on my Funding Sources section though I have the email that says the association was successful?