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Fee for idle account

Hello there,

I didn't use my Payoneer account in the past two years. Last month when I logged in I saw a notification message which says 29.95 dollars will be deducted from an inactive account if that account did not make any transaction over a year.

Now if I issue a bank withdrawal from my Fiverr account to my local bank account via Payoneer, will Payoneer deduct the fee? How to avoid this fee as I didn't aware of their policy change.



  • Leonid_Payoneer
    Leonid_Payoneer Administrator Posts: 544 ✭✭✭

    Hi @samintawsib thank you for a good question.
    No, you won't be charged for an idle account if you don't have a balance as of now.

  • mtera1960
    mtera1960 Member Posts: 3
    Please allow me to complete my profile and all my information such as last name, first name, date of birth, address, country in which I live and my photo.
  • samintawsib
    samintawsib Member Posts: 2
    > @Leonid_Payoneer said:
    > Hi @samintawsib thank you for a good question.
    > No, you won't be charged for an idle account if you don't have a balance as of now.

    Hello @Leonid_Payoneer , Thanks for the reply. I'm not transferring money to my Payoneer. I will transfer directly to my local bank from Fiverr.

    So as you've told, Payoneer will not charge me the fee for an idle account if I initiate a transaction from Fiverr to the local bank?
  • mtera1960
    mtera1960 Member Posts: 3
    mon profil est incomplet les principeaux n'existe pas ni nom ni prenom ni date de naissance ni mon pays ,ni ma photo ,je vous prie m'aider à completer mon profil, ou s'il est impossible, je vous prie m'autoriser et m'aider à creer un autre compte avec mon initial adresse EMAIL merci .
    c'est tres tres tres urgent.
    my profile is incomplete the principals neither name nor first name nor date of birth nor my country, nor my photo, please help me to complete my profile, or if it is impossible, please authorize me and help me create another account with my initial EMAIL address thank you.
    it is very very very urgent.
    بعد تحية طيبة
    لم اتمم ادخال المعطيات كالاسم واللقب وتاريخ الولادة وبلد الاقامة والجنسية والصورة وغير ذلك المعطيات عند فتح حسابي واظن في غياب هذه المعطيات لا يمكن لادارة البنك من التثبت من حسابي ارجو مساعدتي على ذلك وفي استحال ذلك مدي بالشروط الضرورية لفسخ هذا الحساب وغلقه وفتح حساب جديد بنفس العنوان الاكتروني وشكرا لكم لعنايتكم ومساعادتكم .