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prepaid card removal

bartsville
bartsville Member Posts: 1 ✭
in Ask The Community
why are we being told that our prepaid cards are being removed. we cannot use them at the moment as we are in lockdown but we don't want to lose them and have to go through the process of reapplying for them and why is it so difficult to talk to a human in this company?

Comments

  • ivarsh
    ivarsh Member Posts: 3 ✭
    I have the same problem with the card. Was trying to contact support for a week to prevent my card being closed but still no answer and they just closed my card. Need to reapply for a new card after a year. It's insane

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