ATM Swallowed my card

Hello, Today The ATM took my card and didn't give it back to me i guess something was wrong the pin number wasn't correct what should i do in this situation ? should I contact the bank that I used the atm machine from ? what they gonna ask me to give them so i can get it back ?

Comments

  • LynnPayoneerLynnPayoneer Member, Administrator, Moderator Posts: 109 ✭✭✭✭✭✭

    Hi @jassaoox

    Sorry to hear this happened! In this case it's important to please contact our Customer Support here for urgent assistance on this. You should also contact the bank of the ATM to request to have the card returned. They might ask for an account ownership statement which can be provided by Customer Support.

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