Please Support. Help! Case Number 201102-000754 and 201130-049813 (6 Weeks and unsolved)

I am trying to solve my case with the support for 6 weeks but Payoneer has not finished the issue yet. I was in contact with Oscar and Athena from Support but both left the case unfinished. Please Support. I truly need help. Can you take care of the case numbers 201102-000754 and 201130-049813. I do not know anymore what to do. Thank you.

Comments

  • TripleGraceTripleGrace Member Posts: 4
    Now over 6 weeks and nobody seems to care. My case is a simple deactivating of my old account and transferring my details and balances to the new. Why is that so difficult. Please show that you have a support and take care of the above mentioned case numbers. I was in contact with Oscar and Athena from Customer Care. Please help. Thanks.
  • LynnPayoneerLynnPayoneer Member, Administrator, Moderator Posts: 109 ✭✭✭✭✭✭

    Hello there,

    Unfortunately we are unable to assist with specific account-related issues on the Payoneer community forum. Please be sure to contact customer care via phone (1 (800) 251-2521) or chat (if applicable) if you are seeking assistance with something on your online account.

    We also encourage you to view the many different announcements as your question or coneren may have been addressed in one of those threads.

    Thank you!

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