I did not recieve my complete money

I transfered $147 and payoneer fees is $3 and my bank fees is $4 but I recvieved $120 , I contact support but no replay from them and I contact my bank they told they took $4 only do you know where is the problem ?
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Last time I withdrew money, I got the full amount.
I don't know whats going on with them but I hope they fix it.