Payment pending for 2 weeks

Hello!
Payoneer requested me further verification to receive a payment from my university. I uploaded my Fellowship letter and the University notification email about the payment.
After two weeks it is still pending.
Can anybody help, please?
My Customer ID is 40083118
Kind regards,
J
Payoneer requested me further verification to receive a payment from my university. I uploaded my Fellowship letter and the University notification email about the payment.
After two weeks it is still pending.
Can anybody help, please?
My Customer ID is 40083118
Kind regards,
J
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