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Utility bill verification trouble

krajncnicole Member Posts: 4
edited December 2020 in Ask The Community
Hi! I have trouble with verifying my address. It's my third time sending the utility bill which is in my name since I received a message the previous wasn't accepted. Could you explain to me what's the problem or if I need to send any other document? The utility bill was an electric bill, should I send another one? Or should I send more than one to provide proof of my address? It's been a few weeks now and I need access to my funds.

Thank you for your response.

Customer ID 40950776