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Payoneer card pending approval and global payment service

Hi, I ordered my payoneer card on 7th of December and it says it usually takes up to 3 business to approve/decline but it's been more since then.

Also my Global Payment Service is UNDER REVIEW since 30th of November. Why is everything taking so long, this is becoming unacceptable for me.

Customer ID 40969904


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hello there,

    We are unable to provide account support here in the community.

    However, usually our team will ask you to submit information for your card to be approved. Please check the verification center to see if there are any outstanding requests.

    Additionally, regarding the Global Payment Service questionnaire, this document is not approved until you have received payments via the Global Payment Service. If you have not yet, and are not planning to, you do not need to have this document approved.

    Should you have further confusion, the best place to go is to customer support via phone, chat, or e-mail.

    Thank you!

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