Identity Verification

KarlFra

Please let me know directly (not using a form letter), what I need to do to have my identity verified. I have complied with each request and each time rejected. I am frustrated

KazPayoneer

Hi folks,

I hope you are well.

As we cannot provide support here on the community forum, we are unable to address your specific, account-related concern.

However, please direct your attention to the following topic about your situation, as you may find the answer that you seek:

Request for Documents: ID and Proof of Residence - FAQ

You may also check the verification center to see which information is required for your account, as well as the document-rejection e-mail, which states the reason why a submitted document was rejected.

Should you find that guide to be unhelpful, please contact customer support via call, chat, or e-mail.

Thank you!