Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Wrong Bank Details

hariskhurshid
hariskhurshid Member Posts: 1 ✭
in Ask The Community
i, I've accidentally added the wrong bank name but correct IBAN number and system made auto made a withdrawal to this wrong Bank Account. Do I Get my Money?

It has been 14 days, but no one respond to my query, I have generated many tickets to support but they mark issue solved even letting me know. Can somebody help / Guide me how to get back money ?

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hey there,

    I hope you are well. Thank you for posting.

    As we cannot provide support here on the community forum, we are unable to address your specific, account-related concerns.

    However, in cases where the wrong bank details are entered, the bank usually will see the attempted withdrawal and reject it. This means your funds would return to your account after this process ends, which takes about 14 business days.

    Should you have any further concerns, please contact the customer support, or check the forum here for a topic that may have answered your question.

This discussion has been closed.

Categories