Application under review

mohannadmzhmohannadmzh Confirm Email, Member Posts: 2
My documents have been under review for 2 weeks and I have pending funds on my account. Is it normal to take this long?

Comments

  • LynnPayoneerLynnPayoneer Member, Administrator, Moderator Posts: 109 ✭✭✭✭✭✭

    Hey there!

    Thanks for posting.

    While generally, document approval for pending payments is usually completed in up to a few business days, there are a few different reasons it may take some additional time. For example, if a document requires translation.

    We invite you to check out these announcements that discuss pending payments and document approval:

    Pending Payments - FAQ

    Request for Documents FAQ

    Should you need direct assistance with your account, please contact Customer Support

This discussion has been closed.