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Cannot add bank acount

ryzom Confirm Email, Member Posts: 2

I've just recently registered and got verified, am a Bulgarian national residing in Cambodia.
For some reason, even after successfully going through the entire verification process, it appears I cannot add a bank account to withdrawal funds to (and I am also told that the prepaid Mastercard Payoneer offers never really arrives in these parts of the world).

Any explanations/ideas/suggestions?



  • LynnPayoneer
    LynnPayoneer Member, Administrator, Moderator Posts: 109 ✭✭✭✭✭✭

    Hey there!

    You should be able to add a bank account when logged in by going to the "Settings" menu and selecting "Bank Accounts".

    You can find more information on adding bank accounts to your Payoneer account here -

    Withdraw to Bank - FAQ

    If you're still having trouble adding a bank account, please contact Customer Support so they can take a look at your account.

This discussion has been closed.