Adding reference numbers to a wire transfer
I have unsuccessfully tried to resolve this with support, so am posting here.
I receive payments each week from my client. These are always automatically transferred to the same bank account (USD, US location). The transfer works fine, but the payments always have to be manually allocated to the entity I use for onward processing.
I need to have a reference number - which is always the same number - added to this regular payment. Banks and transfer services all over the world are always able to add a reference number to a payment - so why can't Payoneer? It may need a product change, but it's not a difficult thing to implement.
Can you please review this request and advise?