Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Documents Still 'Under Review'

Vladislavv Member Posts: 2

I registered an account in August 2020, and submitted my documents for verification back then. It is January now, and the 'Verification Centre' still says that my documents are 'Under Review.' I did not need to use the account immediately, so I did not try to get the issue resolved back then.

I read an old topic saying that the verification will be complete once I receive a payment - is this still the case?


  • LynnPayoneer
    LynnPayoneer Member, Administrator, Moderator Posts: 109 ✭✭✭✭✭✭
    edited January 2021

    Hi @Vladislavv !

    Yes, that is correct. Once your account is approved, any submitted documents that need to be reviewed will complete verification after your account becomes active in receiving payments. If any further information is needed you will be notified by email.

This discussion has been closed.