Global payment service questionnaire under review?
Thank you for your message @enea
Provided details are verified subsequently once you will start to actively receive payments.
If you have received an email that your account is approved that means that you already can receive funds.
We appreciate your cooperation and understanding.1
@Valentino_Payoneer Mean while it say is under review I can withdraw money to my bank when they come ? Or will be pending?0
@enea I have the same issue, did you get your payments?0
Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭
HI @Bilal_4346 and @enea
You do not need the Global Payment Service Questionnaire to be reviewed or approved before receiving payments.
You may begin to get your funds whenever you are ready0
Raiyaan Confirm Email, Member Posts: 1 ✭It's been 7 days since I submitted it.. And it seems I can't get paid until the profile's been reviewed and approved.. What is the reason for this horrendously long delay, if any?0
Hi @Raiyaan, the same applies to the business profile questionnaire. Once it's necessary our team will review it. Right now, there's no need to wait for approval, you can keep operating normally on your account.
If there's any specific issue on your account, please contact customer support.0
Firenation22 Member Posts: 1 ✭For over a week now, I was required to answer some questions regarding my business profile and Global payment services. To this day, it is still under review with no headway. This is having a negative impact on my business. Kindly assist me in having my account fully functional again so I can continue receiving and making payments.
User ID: 395295710
Hi @Firenation22 , you'll find answers to your question on this page. Feel free to reach out to me if you have any other questions.0
Ewan_TKD Member Posts: 1 ✭I am hoping to receive my very first payment soon and was just wondering how long the verification process takes. I finished the application a couple of days ago.0
You'll find answers to your question in this conversation, and you can also visit this discussion.0
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