Need help with my withdrawal

quangoffer
Member Posts: 2 ✭
I made a mistake when adding a bank account. Instead of entering the bank account number, I entered my visa debit card number. However my card status was approved then. I later made a withdrawal to this bank account and been noticed that the transaction is done but I've still not get my money yet. Is it valid to input a visa debit card number instead of bank account number? When the transaction is completed but Payoneer fails to transfer my money, can I get my money back?
1
Comments
-
Hey @quangoffer
Please be advised to contact the receiving bank to understand if you can make transfers to your account with a card number.
If the transfer was made to incorrect bank details, it should be refunded back to your Payoner account within 14 business days.
We thank you for your cooperation and understanding.
0 -
Did you got your money back? I did the same mistake0
-
Hey @Valentino_Payoneer
I am having the same issue here how do I transfer my money to my bank visa card0

Categories
- All Categories
- 2.6K Getting Started
- 26 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 752 Freelancers
- 121 Affiliates
- 159 eCommerce and Online Selling
- 2.4K Local Communities
- 898 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 13 Payoneer Mobilizers- Events and Meetups