Password refused when filling informations reliated to card renewable

petchany
petchany Member Posts: 2 ✭
in Ask The Community
Hi, My card has expired and I need to renew it. However, in the required information I have to enter my password, I entered my card code (4 digits), the server refused, I then entered the password of my payoneer account, the server did not recognise it either. I would like to know which password it is?

Answers

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Thank you for your message, @petchany

    In case you have forgotten your password, you can go to this link and re-set your password.

    To order a replacement card you will use the Password you use to log into your account. If your card is past the expiration date you will have to contact Customer Care to order a new card. Please make sure that you select the proper topic to avoid delays in response time

    You can also contact us via Twitter or Facebook at any time.

  • maryann13
    maryann13 Member Posts: 2 ✭
    Hi thank you for your feed back.
    And I hope customer support will try the best to your problems.

    Good luck
    Mary

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