Wrong bank account added. Have no option adding a new account

sariaz
sariaz Member Posts: 3
Mistakenly I have added a wrong account number when adding a bank account on my mothers account. But payoneer is asking for verification. I can verify but I need to add the correct account number. Payoneer told me to add new bank account. But there is no option to add a new bank account in my mothers account. What can I do now ?

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 447 ✭✭✭✭✭✭✭

    Hi @sariaz

    Your mother is welcome to contact us directly to be able to verify her account, for withdrawal to bank issues you are invited to follow this link to our FAQs

  • mh18
    mh18 Member Posts: 2
    You can go to the Payoneer support center and elaborate them everything. They will fix it. They will ask for some documentation but if you start a transaction it would be faster.