Problem adding bank account with different name

jc2552
Confirm Email, Member Posts: 2 ✭
I am trying to confirm a bank account of a family member but I am experiencing issues. What can I do to solve this issue?
I am not sure what document to provide as it keeps saying "document not acceptable"
I am not sure what document to provide as it keeps saying "document not acceptable"
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Comments
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Hi @jc2552
Please note that this service can only be used for business purposes. The service cannot be used to transfer funds for any other reason such as sending money to a friend or family member.
How to add a bank account to make payments to recipients or accounts not under your personal name
- Select Bank Accounts under Settings
- Select Recipient bank accounts
- Click Add bank account
- Fill out the form with the details
Please note you are always able to contact us and we are happy to help you directly.
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