Usage of Global Payment Service - REALLY FRUSTRATED with Auto response at My Requests center...

Hi, I am a Freelance programmer in India working for a company in USA. I have setup my India Bank account in Payoneer and ALSO created my Payoneer Global Payments account. I see 3 accounts one each for US, UK and Eurozone. My employer support says, for choosing Payoneer refer this information.
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PAYONEER®
You can elect to receive payments through Payoneer either to your Payoneer prepaid MasterCard or by using their Global Bank Transfer service. The Payoneer Bank Transfer Service offers a local bank transfer option (where available) and a wire transfer option. Certain fees may apply.
To learn more about Payoneer: http://payouts.payoneer.com/partners/Default/faq.aspx?pid=100018950.
Details Required by support to set Payoneer as Payment Method
1.Payoneer Customer ID.
2.Payoneer Email Address.
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QUESTIONS:
1) When my employer initiates a payment, where will the money be moved to? Directly to my India account or one of these 3 Global Accounts?
2) Honestly speaking I didn't understand why the Global Payments account is required (My employer instruction says I need it) and incase money moves to my Payoneer Global account (say US), how do I move it to my India account?
3) I am trying to understand the charges and the links are not displaying anything but blank.

Answers

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 117 ✭✭✭✭✭✭✭

    Hi @kumartheguru!

    Thanks for your questions!

    Regarding your employer requesting that you have the Global Payment Service is because it is a virtual bank and they will be able to pay you from their local accounts.

    As you are located in India, as soon as the payment to your Global Payment Service account and is approved by our payments team the payment will automatically be transferred to your local bank account -transfers typically happen once a day once your balance is over $1.

  • kumarthegurukumartheguru Member Posts: 3
    Thanks Hannah_Payoneer! Your message was so helpful. How many days does it take for money to be credited to my India account from Global Account?
  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 117 ✭✭✭✭✭✭✭

    hey there @kumartheguru payments transferred via the Global Payment Service can take up to 5 business days to be funded on your account once the payment is received by Payoneer. If you see that the payment has passed this time frame, kindly contact us so that we can review the issue.

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