Payoneer not issuing Digital FIRCs! Need Them For Tax Filing

digitaldyndigitaldyn Member Posts: 2
Payoneer offers digital FIRCs and makes them available within 48 hours of bank transfer. However, I am not receiving any digital FIRCs from last few months. The last FIRC I received was on 6th Feb 21.

I contacted support team but they haven't been of any help.

How can I get my digital FIRCs?

If they can't issue then please tell me how can get those directly from partner banks?

Comments

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 231 ✭✭✭✭✭✭✭

    hey, @digitaldyn thanks for your question! We understand that you need to download FIRC documents of some transfers.

    Please note that the documents you need should have been ready for download in your Payoneer account. In order to access them, kindly follow the steps:
    1. Sign in to your Payoneer account;
    2. Under Activity tab, choose Reports and Statements;
    3. Click into Digital FIRC and here, according to your need, filter the timeframe of the FIRC documents you are looking for.
    4. Select those you would like to download and click "download selected".
    The documents will be downloaded to your local files for you to use.

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