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How to pay payoneer debt?

salvadordali
salvadordali Member Posts: 2 ✭
in Ask The Community
Hey everyone anybody knows how the payoneer debt works? I recieved a payment and withdrew it, later i recieved a message that the client failed to pay and i should reqest them for payment again, and i have to pay the amount and it will be deducted with next payment, another payment less then the one i withdrew was on the way and was charged as manual charge in payoneer and deducted, the next one arrived and was more than the remaining amount i am supposed to pay payoneer, but its not being deducted partially or fully and i also dont have the option to withdraw it shows in my dashboard as balance but on withdrawal request it says i have less than the allowed minimum, if anyone has been through the same, please guide and thank you.

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hey there!

    When you have a pending debt with your Payoneer account your balance will be blocked until you are able to cover the full amount of the pending debt. As soon as your balance reaches that amount the pending debt should be covered and then you should be able to resume activity as normal.

    If you have any questions you can contact us directly

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