Refund to expired payoneer card?

it1111it1111 Member Posts: 1

Hi, I have payoneer card connected to my paypal account and I used to purchase some goods from ebay. In the mean time my card expired and I received a new card. But the goods I received from ebay are damaged so seller offered to send me a refund. I'm not sure how to handle this situation as the card that I used for purchasing is expired now and I can see it in my payoneer account as blocked. 

Can they still send me a refund?

 

Thanks

Comments

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    Hi,

     

    You will need to contact our customer support department so that they can check your specific account details and assist you with this issue: http://www.payoneer.com/contactUs.aspx

  • mihamiha Member Posts: 49 ✭✭
    edited November 2015
    Hi @Nissim
    Nissim said:
    You will need to contact our customer support department so that they can check your specific account details and assist you with this issue: http://www.payoneer.com/contactUs.aspx
    They said the refund will be bounced back to the sender. Is this correct? Is there any chance Payoneer could still forward the refund to a new card?
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