Connecting Payoneer to Amazon/Kindle account

DpFreeze2021DpFreeze2021 Member Posts: 9
Please help, I have asked here before and in various other places and, though I have received assistance, it has not helped and then the thread has been closed before able to even respond. I have a book for sale on Amazon KDP and cannot receive EFT or wire transfer from Amazon as I live in Costa Rica. I do not have an American or Canadian bank account regardless. I am told Payoneer can help solve this problem but I CANNOT connect my Payoneer account with my Kindle one. I do not know how to make it work and have tried everything that I have been advised to no avail. I have received no cheque to my address here either after breaking the $100 barrier months ago. Does Payoneer provide me with a US account? Can I transfer from my KDP account directly to Payoneer and then to my CR bank account? Am I off on both? Please, I am getting extremely frustrated and could sincerely use some help in this regard. Thank you in advance.

Comments

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 224 ✭✭✭✭✭✭✭

    Thank you for contacting us @DpFreeze2021 regarding Payoneer's Global Payment Service. I am happy to provide you with all the information you may need to take advantage of this service.

    The Global Payment Service allows Payoneer users to receive payments via bank transfer from companies in the US, UK, Canada, Australia and Japan, EU, and the UK as though they were local transfers. This makes it possible to receive payments internationally with more convenience and ease.

    You can access your details in your Payoneer Online Account by choosing Global Payment Service under the Receive tab. To receive payments, simply provide the details of the receiving account in the relevant currency to the company that you wish to receive payments from. For more information regarding the service, please visit the FAQs.

    You can give Amazon your Global Payment Service account details, and they will be able to deposit the local currency to your Payoneer account and you can withdraw it to your local bank account in your local currency.

  • DpFreeze2021DpFreeze2021 Member Posts: 9

    Hannah, while I thank you for your prompt response, there were a number of elements left-out that I still don´t have answers for, respectfully:
    "I do not have an American or Canadian bank account regardless. I am told Payoneer can help solve this problem but I CANNOT connect my Payoneer account with my Kindle one. I do not know how to make it work and have tried everything that I have been advised to no avail. I have received no cheque to my address here either after breaking the $100 barrier months ago. Does Payoneer provide me with a US account? Can I transfer from my KDP account directly to Payoneer and then to my CR bank account? Am I off on both? Please, I am getting extremely frustrated and could sincerely use some help in this regard. Thank you in advance."

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 224 ✭✭✭✭✭✭✭

    hi @DpFreeze2021

    Payoneer provides you with a virtual USD account and after some different parameters of eligibility, you can get a CAD bank account.

    You will go to your Global Payment Service and view your USD account and provide that to your Amazon account and that is how you will be able to link it.

  • DpFreeze2021DpFreeze2021 Member Posts: 9

    Okay, thank you, that answers that question. I was never provided with a virtual USD account, what does it take to get it at this point? And the other major question I had, where on Kindle do I connect to Payoneer and how do I get the money transferred from Kindle? None of this information was provided to me upon set-up and am having a horrible time finding-out now at this point. Any info would be great appreciated. Thanks in advance for your continued patience and efforts, Hanna_Payoneer.

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 224 ✭✭✭✭✭✭✭

    Hey there @DpFreeze2021 Please click on this linked text this should take you directly to your Global Payment Service

    If it does not work you can view the details of your Global Payment Service by following these instructions:

    1. Please go to your Payoneer Account
    2. Click on the "Receive" menu
    3. Select the "Global Payment Service" tab
    4. Select the relevant currency to view the details
  • DpFreeze2021DpFreeze2021 Member Posts: 9

    So the "Approved accounts" are accounts that you at Payoneer have allotted to me for transferring to my Costa Rican bank account? That would give a lot more clarity as I didn´t understand to this point...

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 224 ✭✭✭✭✭✭✭

    hello, today @DpFreeze2021

    The Global Payment Service accounts you can use to send to receive payments to your Payoneer balance and then you can do a withdrawal to your Costa Rican bank account

  • DpFreeze2021DpFreeze2021 Member Posts: 9

    So the "Approved accounts" are accounts that you at Payoneer have allotted to me for transferring to my Costa Rican bank account? That would give a lot more clarity as I didn´t understand to this point...

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 224 ✭✭✭✭✭✭✭

    Correct, @DpFreeze2021 The Receiving Accounts - that are the 'Approved Accounts' are virtual bank accounts given by Payoneer

    When you provide these details to Amazon or whichever company that is paying you, the funds will go to your Payoneer balance, and then you can withdraw to your Costa Rican bank account when you want to.

  • DpFreeze2021DpFreeze2021 Member Posts: 9

    Perfect, that clears up a ton, thanks so much for your patience!

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 224 ✭✭✭✭✭✭✭

    @DpFreeze2021 Happy to help!

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