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Ebay Integration problem

smokegrafix
smokegrafix Member Posts: 2 ✭
in Ask The Community
Hi, i have applied for ebay managed payments, and now i am receiving a message on payoneer (You have information to submit in Verification Center) when i click submit, there are 3 optins, country, nationality and the third for the document. i fill my county and natinality country, but when i select my identification document option from all 3 given optins, the form suddenly disappears. I have tried 3 different browsers with all addons off, even mobile browser, but same thing happen. There is some issue with payoneer website. Can anyone help, as i have to update my information as soon as possible.

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hey there @smokegrafix

    In order to resolve this technical issue we suggest that you attempt the following in order to ensure the issue is not browser related:
    We want to make sure that this issue is not browser-related. In order to check that - please complete the following steps:

    Clear your browser cache and cookies
    Use the Private Browsing feature of your browser
    Try to use another browser
    In case you're not sure how to do it - please visit the support page of the browser you use::

    This typically fixes this sort of issue

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