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My Clint Sent Money my Payoneer Us account Via Wire Transfer

ZafarYaqoob
Member Posts: 2 ✭
Hello, One of my Clint sent money to My Payoneer USD account via wire transfer, But not showing in the dashboard. Can anyone tell me what to do How I can receive that or any solution?
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Comments
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hi @ZafarYaqoob please be advised payments that are sent to your Global Payment Service bank account can take up to 5 business days to arrive to Payoneer.
We ask that you please wait until 5 business days from the moment the payment was sent have passed.If the payment still doesn't arrive after that time frame, contact us back with the following to proceed:
- A full screenshot showing the details of the payment
- The name of the company that sent the payment
- The payment amount and date
- The last 4 digits of the receiving account to which the payment was sent
- If the payment was sent to your USD receiving account, please provide us with the trace number. A valid trace number contains 15 digits and no other characters. Please note that you may need to contact the sender of the payment in order to acquire this information.
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