Confusion over Fees

RedXIII
RedXIII Member Posts: 2 ✭
in Popular Questions and Tips
Hi, a company I do self-employed work for has started to offer Payoneer. I use PayPal normally but am tired of losing 3%-4% in currency conversion fees from them (EUR to GBP).

I live in the UK, have a Revolut bank account in EUR, get paid from an EU company in EUR.

Am I to assume that there's no fee if the company sending is covering this (currently trying to find out) and then there is a EUR->EUR fee of €1.50 when I put the money in my bank account?

I see mention of 2% a lot and minimum fees etc and then it all gets super confusing to me. Hoping someone can help here as I can't get an answer on Live Chat and sending a msg to support just gives me a link to the fees which confuse me.

Thanks.

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    hey @RedXIII

    Thank you for contacting us about the fees associated with your account.

    It is important for us to be transparent on the subject as we understand the importance of knowing the fees for planning your transactions and running your business. To make it as simple as possible for you, we've put together all the possible fees on one dedicated page in your online account. Please log in to your Payoneer Account and navigate to the "Pricing & Fees" page under the Help menu.

    Should any questions arise afterwards please feel free to contact us and we will be happy to assist you.

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