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4 months to verify passport?

Pufferf1sh Member Posts: 2
Hello all,
Just looking for some advice please on how to speak with Payoneer customer service. I opened an individual account over 4 months ago and submitted my passport for verification. But still no review has been made to date. I have tried to email [email protected] and tried calling 00 1 646-658-3695. But no replies or person to speak to (they only seem to speak to active account holders...). I also tried opening a new account with a different email address, but that didn't work either.

Any advice would be appreciated! 🙏


  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    Hello @Pufferf1sh please note that the best way to speed up verification is to begin receiving payments to your Payoneer account.