Is there any way to withdraw small amount than 50$

I have some money stuck in my account because it's not enough to withdraw, but that's all I'll have, I just need to know if there's a way to get MY money back. I've already sent an email to Payoneer, but Payoneer sent automatic reply.
Please, I could feed myself for a month with that money.

Comments

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Hi, there @denizirmali before the closing of your account you can make a request to make the final withdrawal, this is the only way to make a withdrawal under the minimum amount. Please let us know if you have any further questions about the withdrawal limits.

  • denizirmali
    denizirmali Member Posts: 4
    I want to close my payoneer account and i want to withdraw my money how can i do that
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    Please contact customer care directly they will be able to close your account for you, and help you deflate your remaining funds

  • belle87
    belle87 Member Posts: 2
    > @Hannah_Payoneer said:
    > Hi, there @denizirmali before the closing of your account you can make a request to make the final withdrawal, this is the only way to make a withdrawal under the minimum amount. Please let us know if you have any further questions about the withdrawal limits.
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 449 ✭✭✭✭✭✭✭

    hi there @belle87
    Do you have a specific question? we are here to help :smile:

  • osnapo
    osnapo Member Posts: 2
    Yeah you contact CS to ask for final withdrawal and they just send an automated response
  • alanjacob
    alanjacob Confirm Email, Member Posts: 2
    the automated response that was sent to me after requesting to close my account says that the money in my account will be lost after closing it. I thought we were able to withdraw upon closing our accounts?
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 377 ✭✭✭✭✭✭

    HI @alanjacob!

    If you wish to close your account, you'll have to withdraw your funds first. To do so and lower your limit, you'll need to contact customer support. You can reply to the automated email and you'll be assigned to a representative.