My Card application declined

Mg_FadLMg_FadL Member Posts: 3

I made an application and card request but I my master card order declined and my account has been blocked and Error message appeared ( Account Blocked! (#MA104) Please contact customer support )

and also E-mail message received says : We're sorry, but your recent application for a Prepaid MasterCard® has been declined.

Should you believe this to be an error please contact us at Payoneer Contact Form

Your Application Reference Number for this matter is: *******

 

 

and I recieved another message says :

Dear Customer,

Thank you for contacting us.

Due to an increased volume of new Payoneer applications, processing times may be longer than usual. We are doing our best to review all pending applications as soon as possible and in the order that they are received, and appreciate your patience.

Once your application has been reviewed, you will receive an e-mail confirmation with further details.

When contacting us regarding this issue, please use the following reference number: **********

 

If you have any questions after your account has already been approved, please use our webform for faster service: http://www.payoneer.com/EmailForm.aspx.

Thank you, )

 

 

So I want t know what is the problem and why my card application has been declined and also my account has been blocked ?!

what Should I do ?

I am From Egypt - Cairo

24 Years old

Need Payoneer to transfer money Instead of paypal which is so complicated for me .

 

Waiting for response

Thanks in Advance

 

Comments

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    If your Payoneer application was declined, this means that we will be unable to provide you with an account. You can contact our customer support department via telephone or live chat to check your application status, however this is not an issue that we can assist you with on the forum: http://www.payoneer.com/contactUs.aspx

  • Mg_FadLMg_FadL Member Posts: 3
    Nissim wrote on June 29 2013, 10:55 AM: »

    If your Payoneer application was declined, this means that we will be unable to provide you with an account. You can contact our customer support department via telephone or live chat to check your application status, however this is not an issue that we can assist you with on the forum: http://www.payoneer.com/contactUs.aspx

    Thanks for reply, and I did sent 2 messages so far and still no response yet ?!!

    The Message was sent on 25/06/2013, Shall I expect reply? and when ? or should I send another Message ?

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    E-mails take several business days to be reviewed - please be patient. For immediate support you can try telephone or live chat assistance.

This discussion has been closed.