I can't add local bank account in EUR currency?

Rami_AlansiRami_Alansi Member Posts: 4
Hi:

I'm Rami, From Yemen.
Actually i have problem to withdraw funds from my Payoneer account to my Yemeni local bank account.
I have tried 5 times to withdrawing payments to 2 different local bank accounts, and all 5 payments returned to my Payoneer account.
Then i contacted to my local bank to ask them about this issue, they told me that there is a new situation came up.
The correspondent banks have stopped dealing in US dollars transfers with Yemeni banks, so there are only EUR as option for Yemenis.
Also i contacted with several Yemeni payoneer account holders and they facing this issue too.
So we want withdrawing our payments from our payoneer accounts to our local bank account in Euro currency because USD currency it's not choice for us anymore.
But when i try to add bank account at payoneer, there is only USD currency as option, there is no Euro.
So could you please add Euro currency as choice?
I hope you adding EUR currency for Yemeni bank accounts, because if you don't, all Yemeni payoneer accounts holders will suffering badly.
*By the way, i've sent message to Payoneer customer services last week, but they didn't reply it.
Thanks.

Answers

  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 372 ✭✭✭✭✭✭✭

    Hi @Rami_Alansi

    Thank you for your idea I have sent it to the product team to see if this is an update that will be possible to implement, please contact us if you have any further ideas :smile:

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