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Virtual Card

Flash101
Flash101 Member Posts: 4 ✭
in Ask The Community
I recently got a Virtual Card with Payoneer. My account has the proper currency in it, so I thought that the money in my Payoneer account would be on my Virtual Card, but that doesn't seem to be the case. It says my Virtual Card is empty. HOw do I send money from my Payoneer Account to my virtual card?

Best Answer

  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭
    Answer ✓

    Thank you @Flash101 for contacting us. I understand that you are interested in the card feature: the card top-up control.

    This feature allows you to turn on/off the card's top-up, allowing the funds to drift to your card according to your needs. We would be happy to help you set this new feature up in your account.

    To set up your card's top-up, please follow these steps:

    1. Sign-in to your Payoneer online account
    2. Click on Payoneer cards, under the Settings menu.
    3. Locate the relevant card you wish to set up and click on the cogwheel next to "Top-up".
    4. In the pop-up window turn the top-up on/off by clicking on the toggle. In this window, you can also set a custom top-up limit on the card.
    5. Finally, save your changes.
    6. After you set up the top-up feature, please allow time for the funds to drift. This process can take up to 3 hours.

    Should you have any questions, please feel free to contact us.

Answers

  • Flash101
    Flash101 Member Posts: 4 ✭
    Thanks. This helped a lot.
  • melvinaabbott2
    melvinaabbott2 Member Posts: 2 ✭
    Hi @Hannah_Payoneer

    If i getting paid above 100 dollar from a client for website work through "request payment" / and he pay with credit-or debit card als individual,
    i will be eligible for payoneer card? Or if i getting paid through global payment service, and he send 100 dollar or above from a individual bank account to my usd bank account through
    bank transfer, i will be eligible as well for a payoneer card? Can i get virtual card instead plastic card?
  • Hannah_Payoneer
    Hannah_Payoneer Confirm Email, Member Posts: 449 ✭✭✭

    hi @melvinaabbott2

    The option to order the card will become automatically available on your online Payoneer account once you have received at least $100 (or the equivalent amount in another currency) within the last 6 months in payments.

    Please note that payments received from eWallets (such as PayPal, Stripe, or Skrill) or the Make a Payment Service (payments sent by other Payoneer users) will not count towards this requirement.

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