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PIN considered invalid, but it is the one Payoneer displays when requesting View My PIN

Hi. I've tried multiple times without success to use my debit card PIN to make payments at a store and to withdraw money from an ATM.

Every attempt to use the card when a PIN is requested fails with an Invalid PIN response. What can I do to solve this? I'm currently staying in Italy and I need a working PIN for bank withdrawals and any payment for 50 EUR or more


  • Aron_Payoneer
    Aron_Payoneer Administrator Posts: 251 ✭✭✭✭✭✭

    Hey @nahuelarjonadev

    You can retrieve the PIN code of your card from your account in the computer. If you go to the "Payoneer Cards" tab on the "Settings" menu and click on the relevant card you should see the option of "VIEW PIN".

  • windsurfan
    windsurfan Member Posts: 2
    Thank you for you are quickly answered but I Logged into my account in the "Settings" menu. I click on the card for which I want to see the PIN and I can’t find the “VIEW PIN code” option. Checked all my eyes!