Payoneer Virtual Card

moonit

Hi,
I have been using Payoneer for last year. I want to order a virtual card. Before that, I want to know, Do Payoneer virtual card and Mastercard has the same fee or Virtual card is free.
Looking forward to hearing from you.
Thanks

Hannah_Payoneer

Hey there @moonit

We understand that you want more information about our fees. The exact fees depend on Payoneer's agreement with the mass payout company in question and on card/account usage. Detailed Pricing & Fees information can be viewed on the Payoneer Payment Method page accessible from your online account with your mass payout company. Please note that you can also see all fees in our website.

TOHA22

I need also reliable sources to help me more

Hannah_Payoneer

Hi, @TOHA22 your request is unclear to me, can you please rephrase it?

I will be glad to help

johnmuinudin

May Be This Reply Is Helpful for you https://payoneer.custhelp.com/app/answers/detail/a_id/6112/~/how-do-i-apply-for-a-payoneer-virtual-card%3F.

Thanks

Alex_Dnipro

Hello Upwork Support > @Hannah_Payoneer said:
> Hi, @TOHA22 your request is unclear to me, can you please rephrase it?
>
> I will be glad to help :smile:

Does Payoneer Virtual Card free? Is it clear?

Kiara_Payoneer

Hi @Alex_Dnipro

To Order the card itself it's for free. It has an annual maintenance fee just like the physical which is 29.95 USD.

You can check all your fees in your online account or you can refer to this website under the "The Payoneer Commercial Mastercard®" section.

Panzi

I was trying to understand how the fees work but it's really not clear to me.
Is it only annual payment (for both virtual and regular?) or there are also other fees to that?
Thanks in advance.

Kiara_Payoneer

Hi @Panzi,

Here's info about the card fees, both physical and virtual cards have the same fees.

Panzi

@Kiara_Payoneer
which are? all I was able to get is the annual fee. is that all?

thanks.

Kiara_Payoneer

Hi @Panzi I provided a link above the check all general fees. Please check here.

You can also check all your fees in your online account, you can simply log in to your Payoneer Account and select the "Pricing & Fees" tab located under the "Help" menu.

salimmurshed

If your account is active, you’ll never pay this fee.

If you keep your account open for 12 months without making a transaction in your Payoneer account or on your Payoneer card, you’ll be charged a 29.95 USD fee.


What does it means

Kiara_Payoneer

Hi @salimmurshed, Thank you for your question, I'm happy to help clear things for you.

We have introduced new annual account fee of 29.95 USD as a necessary step to keep providing an excellent service to all of our customers. This fee is based on the actual costs of the services your Payoneer account comes with.

Please keep in mind that if you receive more than 2000 USD within 12 months, this fee will be waived for you.

As Payoneer cards are an additional service that we provide, the fee for their maintenance is charged separately.

We hope for your understanding. If you have further questions or concerns, please don't hesitate to reach out. We're here to help in any way we can.

atlantis

Hi Kiara. Do you charge a commission for the virtual cards if the merchant currency and card currency are the same? Physical cards have a %1 commission, what about virtual cards? Thank you

Kiara_Payoneer

Hi @atlantis,

We understand you have questions regarding our card fees. Transactions in the same currency as your card, in supported countries* are free.

Transactions involving currency conversion have a fee up to 3.5%.

Transactions where merchant country is different from card issuing country (cross-border fee) in up to 1.8%.

You can view the list of fees associated with your Payoneer card in your Payoneer account. To view your fees, go to the Help tab and select Pricing & Fees.

I hope this helped, have a great day!