Legal Payoneer transfer or scum?

valentynaorekhova

Hello! I need a help with some Payoneer transfer. I have a customer from Greece, she claim that she sent payment from her payoneer card to my bank card directly, but this transfer didn’t come to my bank account. I received an email from [email protected] that I need to send the item first, than sent the postal label to the payoneer and than payoneer will finish the transfer.
This seems a little bit strange to me.. Does payoneer works like that?

Thank you in advance

KR,
Valentyna

Hannah_Payoneer

Hi there @valentynaorekhova

This is a great security question, please note that all official Payoneer emails will follow this formula: [email protected]

valentynaorekhova

> @Hannah_Payoneer said:
> Hi there @valentynaorekhova
>
> This is a great security question, please note that all official Payoneer emails will follow this formula: [email protected]
>
> :)

Thank you, Hannah! You helped me a lot🥰