Payoneer ID Verification Problem - "ID number discrepancy"

mabudhasan
mabudhasan Member Posts: 2 ✭
in Ask The Community
i do not understand which ID i have to mention there ! please suggest me.

[ It looks like you registered with a different ID number than that shown on the ID you submitted
ID number discrepancy
Please explain why your ID indicates a different ID number than previously registered ]

i got this message from Payoneer verification page.

Answers

  • Aron_Payoneer
    Aron_Payoneer Administrator Posts: 251 ✭✭✭✭✭✭

    Hey @mabudhasan ! Please note that when you registered for your Payoneer account, you had to provide an ID number.

    The picture of the ID that you are asked to provide should match with the information used at your registration. If you don't remember the ID number you used to register or think you might have made a mistake then you could answer that in the ID discrepancy question and our team will advise on how to proceed.

    Let me know if you have any more questions.

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