Bank in Different Name

VikthorJay Member Posts: 2
Hi am new on payoneer and after I got some payment of about $75 to my payoneer account I added a USD bank account that was in the name of my brother, we have the same surname though, and I withdrew the money to that account, shortly after I got an email requesting verification, My question is that will my withdrawal still process, or will it reverse and have me complete the verification before I can withdraw, am asking this because I don't have the required documents for the verification.


  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 83 ✭✭✭✭✭✭✭

    Hi @VikthorJay! Thank you for reaching out to us, I will be happy to answer your question.

    Please note that adding a bank account under a family member or friend name is not allowed. Payoneer withdrawal services can only be used for the following purposes:

    1. to transfer money to your personal bank account (via Withdraw to Bank)
    2. for business purposes (via Payment to recipient bank accounts).

    Due to these reasons, the withdrawal made to a bank account of a family member will not be processed.

    If you would like to receive information about the status of the specific withdrawal you've made, please contact our Customer Support Center or send us a message on Twitter, Instagram or Facebook with your Customer ID and Transaction ID, so we can look into it for you.