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I am trying to complete the business profile - But I have an error. If anyone can help!

Dexsmarts Member Posts: 4
I have to complete the following request
"Tell us a bit about how your business operates"
I am being told that I have to "Enter valid characters"

I look forward to your help for this.

Thank you


  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 535 ✭✭✭✭✭✭✭

    Hey @Dexsmarts!

    The issue you are describing usually happens when you enter unsupported characters in your response (spaces in links, apostrophes and etc.). Please make sure there are none of these characters when you fill the form.

    If there are no special characters but you still can't submit the form, please kindly contact our Customer Support Center with a screenshot of the issue, so we can check and find the best suited solution for you.

  • Dexsmarts
    Dexsmarts Member Posts: 4
    Hello Elena,
    I managed to complete that.
    Thank you!
  • jalian
    jalian Member Posts: 2
    Hey @Dexsmarts i am facing the same issue. How did you solve it?