Verification took to long when updating my security questions

mnamatsa
mnamatsa Confirm Email, Member Posts: 2
I can not finish creating my account since every time I try to update security questions which are required for the creation the code that is supposed to be sent to email takes around 2 min to come and when I insert it says that verification took too long try again.

Answers

  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 83 ✭✭✭✭✭✭✭

    Hey @mnamatsa! I'm sorry to hear you have encountered this issue while creating an account with us. I would like to share a few solutions:

    1. Please make sure clean cache and cookies
    2. Change browser and try opening it an incognito mode
    3. Try to do it again from another device

    Sometimes it takes times for the code to arrive. If it didn't arrive, please make sure you have good Internet connection and try again.

    If the issue still persists after performing these steps, we would love to help you. Please contact our Customer Support Center.

    For more information you can also check this article