Need help with downloading Payoneer USD account statement with no transactions yet on the account

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Hey @MikeBruce! I am sorry to hear that you encountered an issue with downloading a statement from your Payoneer account.
As far as I understood from your message, the statement you may need is Good standing statement, which is a document that confirms you have an active account in Payoneer.
To issue the statement within your account, please follow these steps:
1. Log in to your Payoneer online account.
2. From the main menu, go to Activity and choose Reports and Statements.
3. Inside Reports and Statements, choose: Letter of Good Standing.
4. Choose the relevant balance and the month.
5. Click on Download.If you still experience difficulties with downloading a statement, please contact our Customer Support Center, so we can issue it from our side and send it to you via email.
Please let us know if you have any further questions.
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