Payoneer is asking for photo of my card and my passport ID page?

This is unusual but they also did not provide and address to send the copies!!!


  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 535 ✭✭✭✭✭✭✭

    Hey @tbirney3! Thank you for your question.

    We ask our users to submit specific documentation as we must comply with the rules and regulations imposed by the US government, MasterCard®, and our banks. It helps us ensure the safety and security of all transactions done via our platform.

    In order to upload a document please follow these steps:

    1. Log in to your Payoneer account
    2. Select Verification Center under the Settings menu
    3. Select the relevant requirement from the list
    4. Upload the relevant document and click SUBMIT
    5. You will see a confirmation that the documents were uploaded successfully.

    If you need help with submitting documents, please contact us directly and we will be happy to help!