Global payment service questionnaire

neutral
neutral Member Posts: 2
Hello Payoneer team,

My "Global payment service questionnaire" request is still in "Under Review" for the last 2 years. Any idea how to get it approved. Is there any document that I need to submit?

Comments

  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 83 ✭✭✭✭✭✭✭

    Hey @neutral! I will be happy to answer your question about the Global Payment Service questionnaire.

    Please be advised that in order to start receiving payments it's enough to just submit this questionnaire and it doesn't have to be reviewed right away. It will be reviewed by our relevant department once you reach a certain level of activity on our platform or during account review.

    If you have any additional questions, please let me know :)

  • chamil
    chamil Member Posts: 4
    @Elena_Payoneer Will I be able to send money to my local bank account while the global-payment-service-questionnaire is under review ?
  • Elena_Payoneer
    Elena_Payoneer Member, Administrator, Moderator, VIP Member Posts: 83 ✭✭✭✭✭✭✭

    Hi @chamil! Yes, you will be able to withdraw funds as the questionnaire doesn't affect it :)